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Returns & Refunds

Furniture

Returns

If notified within 7 days and in the original packaging and unused an item may be returned for a refund but will be subject to a small handling fee.

If the item is unpackaged and has been used the item can only be returned if damaged.

Damaged Items

You must notify us within 3 working days of any damage to any item to enable us to replace this free of charge. Any items outside of this timescale will be subject to a charge.


White Goods

Returns

If notified within 3 days and in the original packaging and unused an item may be returned for a refund but will be subject to a small handling fee.

Damaged Items

You must notify within 24 hours of any damage to any item to enable us to replace this free of charge. Any items outside of this timescale will be subject to the manufacturers terms and conditions on warranty and repairs*.

 

* see 'Customer Serivces' for full information on white goods damaged items